These terms of service (the “Terms”) apply to the WordPress HIPAA Compliance service and AlpineForm service (the “Service”) provided by MountainWP. By using our services, you agree to be bound by these Terms.
- Scope of Service
Our services are limited in scope and only include the items outlined on our Pricing page. Any requests outside of this scope may incur additional charges.
- Payment
The fees for our services are fixed as outlined on our Pricing page. Your credit or debit card or bank account will be automatically charged each month. Canceling the automatic billing may be done by calling or texting (540) 358-0137, emailing hey@mountainwp.com, or via our client portal.
Fees are non-refundable outside of our AlpineForm guarantee:
If you find that our AlpineService isn’t a good fit for your practice, you may request a full refund within the first 90 days after the first payment, provided that our logs show that your electronic forms are receiving traffic every week.
- Your Responsibilities
You are responsible for providing us with accurate and complete information as prompted by our onboarding processes. Further responsibilities related to our WordPress HIPAA Compliance service and AlpineForm service are outlined in our Business Associate Agreement, which is mandatory for you to sign before we do any work for you.
- Our Responsibilities
We will use commercially reasonable efforts to provide our services in a timely and professional manner. We will not be responsible for any damages or losses resulting from your failure to provide accurate or complete information or from any third-party content on your website. Further responsibilities are outlined in our Business Associate Agreement.
- Term and Termination
These Terms will remain in effect until terminated by you or by us. You may terminate your service(s) at any time by providing written notice to us. We may terminate your service(s) if you breach any of these Terms, the Business Associate Agreement, or if you fail to pay the fees for your service(s).
- Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
- Limitation of Liability
IN NO EVENT WILL WE BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE.
- Governing Law
These Terms will be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without giving effect to any principles of conflicts of law.
- Changes to These Terms
We may update these Terms from time to time. We will notify you of any changes by posting the revised terms on our website. By continuing to use the Service after the changes are effective, you agree to be bound by the revised terms.
- Contact Us
If you have any questions about these Terms of Service, please contact Scott Pruett at scott@mountainwp.com or (540) 358-0137.